Communication Skills Question Bank
for Exam preparation

Q2. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q3. The percentage of working time business executives spend in listening is:

1. 40 to 60 per cent
2. 30 to 70 per cent
3. 40 to 50 per cent
4. 20 to 80 per cent

Q4. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them

Q5. The application letter and the résumé perform:

1. two different tasks
2. the same task
3. overlapping tasks
4. two opposite tasks

Q6. A limitation of informal communication is that it is:

1. false
2. inadequate
3. unwarranted
4. personal

Q7. In different cultures, colors represent:

1. the same thing
2. insignificant things
3. arbitrary things
4. different things

Q8. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Q9. Grooming is a form of non-verbal communication that is:

1. hierarchical
2. arbitrary
3. subconscious
4. conscious

Q10. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly